FAQ

Please be sure to read the below sections thoroughly so you have a general understanding of policies and what to expect. Information listed in the website is not binding; clients will be subject to the policies, procedures, and disclosures active at the time of signing during the onboarding process.

To get started with scheduling your initial assessment, please complete this brief intake form (secure & HIPAA compliant). If the hyperlink does not work on your device, copy & paste this into your browser search bar: https://cryptnsend.com/arp/arp.html

  • Generally, individuals must self-refer for treatment. In other words, only the individual who will receive therapy services may schedule an appointment. Please complete the brief intake screener linked at the top of this page to get started.

    Healthcare providers: Please direct your patient to this website which details the self-referral process. You may also directly provide them the link above.

  • There are no in-person services.

    Anxiety Reset Psychotherapy is open on weekday evenings and weekends. Other arrangements can be made on a case-by-case basis.

    I am authorized to see clients in 42 states and territories through PSYPACT. However, your state may require additional registration on my part before I can see you. Please complete the brief intake form so we can chat and come up with a plan for your care.

    Hours of Operation (subject to change, Eastern time zone)

    • Monday: 6pm-8pm

    • Friday: 6pm-8pm

    • Saturday: 9am-1pm

    • Sunday: 9am-1pm

    Please adjust the above according to your zone (Central -1 hr, Mountain -2 hrs, Pacific -3hrs).

  • Services are 100% telehealth, with video and audio connection required. Sessions Health is used for the patient portal, and a secure, HIPAA-compliant video platform is used for appointments (e.g., Sessions Health platform or an alternative in case of technical difficulties). All forms, records, and communications are located in your patient portal. You must sign all forms before the first session, which includes a Telehealth Agreement.

    You must join session from a private location (e.g., alone in a room in your home, in your stationary, locked vehicle, etc.).

    Telehealth sessions should mimic in-person sessions to the best of our ability. Anything you would not be able to do in-person should not be done on video. Please arrive to sessions fully dressed, sitting upright (i.e., not lying down in your bed or on the couch), and in a private location with adequate lighting.

    Below is a non-exhaustive list of prohibited behaviors:

    -Smoking, vaping, dip, alcohol or other substance use including being under the influence.

    -Engaging in other activities, such as cooking or eating a meal, cleaning, doing work for your job, doing homework for your classes, getting gas, running errands, ordering at the drive-thru, etc.

    -If you are not at home, you must be stationary either alone in a private room/office, or in your locked vehicle in a safe parking spot.

  • Please complete the brief intake screener linked at the top of this page to request therapy services. You will be contacted by phone or email after completing the form, within 48 hours. Please check your spam/junk folder.

    The below steps apply after completion of the screener and if it is determined that our practice can meet your needs.

    -You will receive an invitation to the secure patient portal. All forms (e.g., consent, privacy/HIPAA, financial disclosures, credit card authorization, etc.) must be completed at least 1 day before the first session.

    -From there, you can schedule your initial session (60 min) so I can get an in-depth history, complete a diagnostic interview, and discuss treatment planning. The session will likely last closer to 60 min.

    -For privacy and security, preferred method of contact is secure message through the portal. If you decide to call, please leave your name, email address, call back number, and a brief message on my voicemail. No one else has access to this except for myself.

    -All messages will be returned within 24-48 hours, during daytime hours on weekends and during the evening on weekdays. There is no availability weekdays during business hours except limited Mondays for intake (initial) appointments.

  • A course of therapy on average can last anywhere between 8 and 20 sessions. Sessions occur on a weekly basis. Biweekly sessions may be appropriate depending on the treatment plan we choose together and your progress in therapy. Typically, sessions are spread out toward the end to help you transition out of therapy and into independent practice of your new skills. After an extended period of independent practice, you are eligible for booster sessions to help you get through any specific problem areas.

  • I am in-network with Aetna (commercial plans only, including FEP). Please confirm your plan benefits with Aetna to verify that you are able to see providers in the national network (i.e., providers outside your state of residence). I am able to assist with this if needed.

    Federal plans: I do not accept worker's comp, Medicaid, or Medicare. If you have Medicare, it is not legal for me to see you for services since I do not have a contractual relationship with them. This is federal law. If you have another federal payor such as Tricare or CHAMPVA, you are welcome to use your out of network benefits (if available) and seek reimbursement. See below.

    Out-of-network benefits: After each session, I will provide you with a “superbill” which you can submit to your insurance for reimbursement if you have out-of-network benefits. For Medicare recipients, you cannot be seen at all, even if you do not request reimbursement. Any reimbursement is subject to your plans policy and any applicable laws.

    We are primarily private/self-pay. This is not a decision made lightly. By not being in-network, you have greater privacy and less restrictions. Insurance companies dictate how many sessions you can have and can even decide not to cover sessions after a certain point based on their own evaluation of your progress. Additionally, insurances often limit coverage to a narrower set of diagnoses, which can be limiting if your concerns do not fit into those neat boxes.

    *If you have Aetna insurance, it is not legal for me to accept you as a private pay client due to my contract with them.

  • If you have no insurance or elect not to use your insurance, learn more about your rights under the No Surprises Act here.

    Payment is due at the time of services, and default card on file is required*. Your card will be automatically charged the morning of your appointment. Add-on charges (e.g., interactive complexity) may be billed after session and due immediately, see below. Accepted forms of payment are credit, debit, HSA, and FSA cards through Stripe. No shows, late cancellations, and late arrivals (>10 min) will incur full out-of-pocket session fee, including for those with insurance.

    *Not required for residents of states where this is prohibited by law (e.g., Connecticut). However, payment is still due at the time of services (before session starts or immediately after).

    I accept Loveland Therapy Vouchers ($120/session for up to 12 sessions). Individuals are responsible for the difference in cost.

    Aetna: Your copay is due at the time of services. Should your plan reject services, I will appeal. However, if they determine that my services are not included in your plan, the full session fee will be due. We will work together to verify your benefit coverage.

    Out-of-newtork (OON)/private pay: The fees below are what you can expect to pay upfront and how they align with insurance billing codes. When calling your insurance company, providing these codes can help you get the most accurate answer regarding reimbursement. Please note possible add-on charges.

    *For private pay/OON, limited reduced fee slots are available. Reduced fee is 50-60% of the cost of services. Other arrangements can be made in exceptional circumstances, though reduced fee availability may not exist at the time you request services.

    **At times, treatment requires longer than standard sessions (e.g., 90 or 120 min). This would be discussed well in advance, and extended sessions will be pro-rated per 15 min increment.

    (90791) Psychiatric Diagnostic Assessment (initial evaluation session; up to 60 min): $250

    (90837) Individual psychotherapy (follow-up sessions; 53-60 min): $200

    (90834) Individual psychotherapy (38-52 min): $200

    (90832) Individual psychotherapy (16-37 min): $150

    (90839) Psychotherapy for Crisis (billed instead of 90837; 38-74 min): $225

    (90840) Psychotherapy for Crisis, add on (up to 30 min beyond 74 min): $125

    (90785) Interactive Complexity, charged in addition to 90837, 90834, or 90832: $50

    (90853) Group psychotherapy (50 min): $90

    Note: Please be on time to session. Cost of services are not reduced for late arrival or early departure from session (OON/private pay only), as this slot is booked for you and cannot be filled by anyone else. If you decide to submit to insurance for OON reimbursement, please be aware that shorter sessions are reimbursed at lower amounts. Your superbill will indicate actual length of session, and insurance reimburses based on this. Please inquire with your insurer regarding reimbursements for different lengths of sessions. See Practice Policies intake form for more detailed information.

  • If you need immediate assistance with a medical or mental health emergency, please call 988 for the National Suicide & Crisis Line, 911, or self-present to your local ER if able. Otherwise, please use the Sessions Health patient portal to contact me for any non-emergency concerns.

  • I do not provide services for minors, nor do I provide couples or family therapy.

    Due to limitations of a solo practice and telehealth, I am not able to provide treatment for: frequent and/or severe suicidal ideation, substance abuse, personality disorders (e.g. borderline, narcissistic, antisocial, etc.), bipolar disorder, psychotic spectrum disorders (e.g., schizophrenia, paranoia, etc.), or recent psychiatric hospitalization (within the last 5 years).

    I cannot provide service animal or emotional support animal letters, disability or functional capacity evaluations, custody evaluations, or marriage/couples/family therapy.

    State and federal disability paperwork often requires a physician’s (MD or DO) signature, so you would need to discuss this with your primary care or specialist doctor. If you are in need of FMLA paperwork, we can discuss the specific regulations for your state to determine the best provider to complete the forms. Please note that it is best practice for a provider who is already familiar with you to complete these, rather than a provider you’ve only met once or twice. I am happy to communicate with your existing care team to assist them with any mental-health related forms. Paperwork may entail additional fees, see Practice Policies intake paperwork for more information.

We look forward to hearing from you.

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